JOE & THE JUICE - Burlingame, California

Angeline P.

The food was fantastic, but don't expect friendly service here. We returned for a second mobile pickup, and even though the staff saw us and made eye contact while chatting amongst themselves, they didn’t bother to greet us—almost as if we weren’t customers. I’m not trying to be demanding, but as someone who works in customer service, I’d suggest that the store could really benefit from improving its customer service. Just a friendly piece of advice.

Dharma M.

A very nice interior. Love this shop. It is a nice place to have coffee or juice. It is also a good place to hang out with friends. The coffee is nice. I ordered latte and love it is still hot after a while. It is not that strong. I heard the sandwich and juice.are yummy. We will try next time.

Salwa A.

First time experiencing Joe’s and loved it. Thank you Ala and Malek for the amazing food recs and delicious sandwiches! Will def be back. 🤍

Kristin H.

Last time I was here (about six months ago) I ordered food and an espresso drink. I instantly regretted it as the place seemed to have flies everywhere. It’s dark in there but that momentarily obscures the filth. Sorry Joe, no good. Service was fine, and food was probably fine, but I was really yucked out.

Savanna R.

Who owns this place?!
Customer service is ATROCIOUS. Drinks are tiny, food is subpar. Don't get the fresh juice, see pic.
While I'm ordering, the gal picks up her phone, and guess what she didn't get my order correct. Instead of fixing it, she tells me she'll charge me for the correct size.
You need to fire the entire staff. LAZY. When we walked in, the cashier was sitting on the counter on her phone (pic)
The bathroom needs attention, and not just napkins tossed in there and soap should be put into the dispensers. They're all loudly complaining about customers after they've ordered as they sit inside.
For as much as this place charges per item, it'd be great to have employees that put in some effort. They can't even be bothered to label your groups items, allergies be damned.
You should be MORTIFIED with how your staff treats the customers. We will not be coming back.

Anabelle R.

Service was subpar and everything is insanely overpriced. The entire store is just dirty as well. Seems like they just have lazy employees. The one thing that realllllyyy irked me was how insanely loud the music was through the cafe. Loud, bass centers rap music so distracting everyone kind of started looking around like…”is this for real”….wanted to have a nice afternoon reading and drinking my coffee but couldn’t concentrate over the painfully loud music.

S D.

The place is so nice! Very spacious, very clean and great vide! Plenty of places to sit. The staff were so kind.

I don’t think it deserves the 1 star review many have posted. I would 100% come again. The staff may be young/less experienced, but I think they deserve a chance to work, learn and grow. I felt it is very impressive how hard working these young people are. AND I felt they were great to begin with, and good job! 👏🏼

Vishnu P.

Avo and nutty shake is a must try. It may be a tad bit costly than the other chains but quality exceeds the price concerns.