Jersey Mike's - Pasadena, California

Alex R.

Me encanta este lugar!!

Adam V.

I like Jersey Mikes because it is WAYYY more fresh than Subway. They have a cream soda from the machine and by the can here that is Soooooo damn good. You must try it.
I usually get the Jersey Shore.
Service is hit or miss. Like most restaurants these days, they get inundated with online orders and the people who
actually bother to show up in person get the short end of the stick.

Last time I was there I felt rushed and the person who made my sandwich just wanted to move me along. The seating area was disgusting. Debris and food on the floor, garbage overflowing and the tables were dirty. People are nasty when they eat and have no respect but the staff should keep up with the lobby area.

Joe H.

This rating is for the service, not the food. This is the second time that I have ordered delivery from the app. I don't claim to know what is going on behind the counter, but if something happens to me repeatedly it must surely be a conspiracy rather than a coincidence. I attempted to order a sandwich with extra avocado. My coworker also wanted a sandwich. A simply order as you can see. Much to my chagrin, when my order arrived there is no avocado! Did the delivery driver abscond with my additional topping? Not likely, considering the bag arrived sealed. Hence the transgression took place at the restaurant, before it was bagged. Maybe it was a machine error. The order was not printed properly and so it was not prepared properly. Maybe it was human error. Perhaps my name triggers a visceral response from the prepper, perhaps the cashier has a grudge against me, perchance they didn't know which sandwich corresponded to the extra avocado, or maybe they were out of avocados and decided to charge me anyway. Only Jersey Mike knows what truly happens behind those glass doors. Until these issues are resolved, I do not plan on ordering from Jersey Mike's in the near future. Nobody should be forced to inspect their meal, unless bad quality is to be expected.

Henrick E. B. /. M.

Yum! When you want a good sandwich you go here, or to any Mike's. Lots of meat, lettuce and veggies. Fast, fresh and always great service. And let them do it "the Mike's way" when they assemble your sub.

douglas H.

The system here is broken they allowed several online orders to every 1 live customer in the store while one employee slices meat the other three employees stand still on standby doing absolutely nothing. After about a 25-minute wait I made it all the way to the front where I'm online order was being prepared for seven sandwiches couldn't take it anymore I left I went elsewhere. I felt bad for the lady who was in front of me who was on a lunch break who also had to leave because she ran out of time this system here needs to be reevaluated ASAP

Norma R.

I been in other Jersey Mike's not very friendly but when I walked in to this Jerseys Mike's I felt the welcome everyone looked friendly and busy and enjoying what they do .I wanted to speak to the manager Nicole to le her know about the employees but she wasn't in I think it's important to also let them know when there doing a good job not only when there not.I will difendly come back.they were all very nice.Thank you all

Aaron A.

The system by which they manage and predict the timing of their online orders is comically terrible. Their location on Lake is perfectly fine, but my most recent time here had me waiting 30+ minutes past the time it said it would be ready, with no real explanation on their end. Bad management? Bad systems? Either way this will be my last visit to this location.

Poly G.

This is very nice Jersey Mike's. I ordered a regular size Original Italian Sub and it was delicious and perfectly balanced. Also the staff is very polite and the shop is kept clean. Free parking in lot.